Key Benefits

• 360° Customer View – Gain a unified view of all customer data, from sales history to service interactions.
• Increase Sales Productivity – Automate repetitive tasks, manage leads and opportunities, and accelerate deal cycles.
• Smarter Marketing – Personalize campaigns, nurture leads, and measure ROI with advanced analytics.
• Exceptional Customer Service – Track cases, streamline support processes, and empower agents with the right information at the right time.
• Anywhere, Anytime Access – Cloud-based and mobile-friendly for a modern, connected workforce.
• AI-Driven Insights – Leverage built-in intelligence to identify opportunities, predict customer needs, and improve decision-making.
• Core Modules: Sales – Manage opportunities, pipeline, forecasting, and customer accounts.
• Customer Service – Case management, knowledge base, and omnichannel engagement.
• Marketing – Campaign management, email marketing, lead scoring, and analytics.
• Field Service – Optimize scheduling, manage work orders, and improve first-time fix rates.
• Project Operations – Streamline project-based service delivery, resource allocation, and billing.

Why Choose Us?

At A. B. Computer Systems, we specialize in the implementation, customization, training, and ongoing support of Microsoft Dynamics. Our expertise ensures:

• Smooth implementation tailored to your business needs.
• Integration with Office 365, Teams, and other Microsoft apps.
• Automation that reduces costs and boosts productivity.
• Continuous support and optimization to maximize ROI.