Delta Computer Group is a multi-faceted service company that provides computer maintenance and repairs on all types of computers and printers, from low-end pc's to high-end mainframe computer systems. We've been doing business for 13 years, and our success relies on the fact that we service our customers on a 24-hours/per day basis, 7-days/per week. Most of our customers are on a service contract basis, and require immediate responses when service calls are placed. Providing our customers and our field engineers with up-to-date service information is a key factor. We are able to manage this very busy operation efficiently with our automated Dispatch System from Navision.
Our company has doubled in size and business since we purchased the Navision system 5 years ago. In order to keep our operating costs down and production levels up, we have totally automated and customized every facet of the Navision system that our employees use every day. We are presently utilizing the General Ledger, Sales and Receivables, Purchasing and Payables, Inventory Management, and the Service Manager, which includes Dispatch, Contracts and Equipment, and Recurring Billing.
We require an extremely knowledgeable Navision service provider who understands our company and the way we do business, and what goals we need to achieve with our system. We chose A. B. Computer Systems for their very high level of expertise and degree of professionalism. Their support and dedication to the project have been exemplary. A. B. Computer Systems is currently upgrading our system to the latest product, Navision Attain 3.6, and they've also started working on a major customization project to the new CRM-Marketing & Sales Management module.
While we are anticipating a huge success when both projects are completed, by no means will we be finished with our on-going software requirements. Knowing that the staff at A. B. Computer Systems has the capability to handle our technical and support issues enhances the process.
Sincerely yours,
Dana Fitzpatrick
Controller
Hasco Components International Corp. has been manufacturing high quality electromechanical relays and reed switches for 26 years. We stock more than seven million reed switches and two million relays in our warehouses. Our markets for relays and reed switches include ATE, emergency lighting, security, automotive for liquid level sensors, automotive for relay applications, appliances, CATV, HVAC, gas detectors, telecom, cellular phones, spa controls, reed relays, security contacts, and industrial control markets to name a few.
Since 1976, our company has expanded rapidly, increasing the need for warehouse space for our products, and efficient, cost-effective means of organizing clientele information. We conduct business with companies overseas, making it imperative that we work under a system that is clear, concise, and well-organized. We pride ourselves on being able to promise customers that they can place an order and the goods will ship to them the same day.
In order to ensure that the above promises are kept, we needed to integrate a more effective system than the one we had been using. After careful analysis of several leading companies in the business, we chose to use A. B. Computer Systems, Inc. to supply and install Navision Financials.
Key components of this system are the purchases and payables, inventory status, and sales and receivables. Thanks to the knowledgeable and patient assistance from A. B. Computer Systems, we were able to convert quickly and easily.
The staff at A. B. Computer Systems has continued to be eager to help, able to understand our company, and therefore make effective amendments to our system, and has been dedicated to furthering our
success in the reed and relay industry.
Sincerely,
Wayne Hauser
Vice President
Iron Horse Bicycle Company
Iron Horse Bicycle Company is a manufacturer with a worldwide distribution network of independent dealers and sporting goods stores. When we needed a computer software integration company to help support and maintain our ACCPAC Pro Series Software, we interviewed many companies and chose A. B. Computer Systems.
We needed a few modifications to the ACCPAC software in order to meet our accounting and operational needs. A. B. Computer Systems handled all our programming changes and modifications quickly and efficiently, and has provided us with excellent advice and suggestions for maximizing the benefits generated by the ACCPAC system. In addition, their service representatives have handled all technical matters professionally and in a timely manner.
After being disappointed and not satisfied with our previous ACCPAC software integrator, our company is extremely satisfied with our relationship with A. B. Computer Systems.
Sincerely,
Nicholas Aversano
Chief Financial Officer
Healthplex, Inc. has been in business for over 25 years and is a leader in the design and administration of dental benefit plans in the tri-state area. The company provides services to insurance companies, HMOs, school districts, municipalities, welfare funds and businesses of all sizes. Through its various licensed or certified dental services organizations, including Dentcare Delivery Systems, Inc., International Healthcare Services, Inc., and Healthplex Insurance Company, managed and PPO plans are underwritten for all types of organizations and individuals.
Due to the increased volume and diversification of business over the past year, Healthplex found it necessary to change its existing Accounting system. Accordingly, we began an aggressive search for a system that could handle a more dynamic structure. Although the Accounting software itself is important, we also needed a value-added reseller who would be able to handle the implementation process efficiently, and support the product once installed.
After a careful review and analysis of the leading software products for mid-size businesses, and interviews with several local software integrators, we chose the Microsoft Business Solutions Navision Accounting software, and selected A. B. Computer Systems to supply and implement it at Healthplex.
We are extremely pleased with the technical and customer support provided by A. B. Computer Systems. Your company did an excellent job successfully transitioning our company to the new Microsoft Navision system. We were especially pleased with the implementation team. They provided us with the experience, dedication, attention to detail and commitment to customer service necessary to effectively meet and manage all our current software needs.
In closing, we are pleased to have the support of a reliable software company and look forward to a long and prosperous relationship.
Sincerely,
Valerie Vignola
Chief Financial Officer
Para Laboratories, Inc.
Para Laboratories is a successful 70-year-old company that manufactures and distributes the Queen Helene brand name of quality health & beauty products. With many products to manufacture and distribute to customers worldwide, the need for us to automate and integrate our business systems to compete in a marketplace that demands technological sophistication was essential.
After a careful analysis of the leading software products for mid-size businesses and interviews of local software integrators, we chose A. B. Computer Systems, Inc. to supply and implement the following Navision Financials and Advanced Distribution modules: Sales and Receivables, Purchases and Payables, Inventory, Warehouse Management & General Ledger. The integrated system included an Electronic Data Interchange (EDI) module, which is required by some of our larger customers for transmissions of electronic documents, such as purchase orders, invoices and advanced shipping notices.
With the outstanding technical and customer support provided by A. B. Computer Systems, we successfully transitioned from our old non-integrated system into our fully integrated Navision Accounting and Distribution system. The implementation team from A. B. Computer Systems, Inc. provided us with the experience, dedication, attention to detail, and commitment to customer service necessary to effectively meet and manage our considerable software needs.
Sincerely,
Steven Estrin
President
First Empire Securities, Inc. (member NASD/SIPC) has been proudly serving institutions for over twenty years. We are an established full service fixed income broker dealer. We are knowledgeable about the market, products, and regulations, which enables our customers to make qualified investment decisions. We have over one hundred employees in five offices throughout the United States dedicated to serving thousands of institutions.
After being dissatisfied with our previous accounting software, we decided to look for a software product that would better suit all our needs. We needed a very functional product that is customizable, and could be integrated with our other software programs.
After careful analysis of almost all the cutting-edge accounting software products for small and mid-size businesses, and at the same time interviewing local software integrators, we chose A. B. Computer Systems to supply and implement the following Microsoft Business Solutions Navision applications: General Ledger, Purchases & Payables, Sales & Receivables, and Fixed Assets. Our decision to go with A. B. Computer Systems was based purely on the expertise and professionalism that they demonstrated.
With the outstanding Project Management and Customer Service provided by A. B. Computer Systems, we successfully converted five years of data from the previous system to Navision. We are currently running the Navision 3.60A version and are very happy with its performance. A. B. computer Systems clearly proved that customer satisfaction is their number one priority and continues to do so with ongoing support. We are now in the report writing training stages and are by no means finished with our on going software and support requirements. It is assuring to know that A. B. Computer Systems is fully capable of handling our technical and support needs, currently and in the future.
We highly recommend A. B. Computer Systems, Inc. to anyone who is looking to implement or upgrade their software, and more importantly, receive a high level of professional support that would go along with it.
Sincerely yours,
Lena Bholan
Assistant Controller
DCAP Group, Inc. is focused on building its business into a community-based, vertically integrated one-stop financial services center. The company provides retail customers with competitive rates for insurance and related products and services, including premium financing. DCAP currently provides car, motorcycle, homeowner, business and life insurance products from a number of major carriers. We have expanded rapidly over the last few years.
To support our growing business, we shopped around for an accounting system that would meet our needs, and found Navision as well as A. B. Computer Systems. We required a conversion from an old system to the new one, and extensive training of our personnel on various system functions, all to be accomplished on a rather aggressive timeline. A. B. Computer Systems came through for us, hitting our target dates, and going the extra mile to be sure we were up and running without missing a beat. A. B. Computer Systems' expertise, professionalism and high work ethics have provided DCAP Group with the utmost customer satisfaction.
On behalf of DCAP Group, thank you for your continued support to ensure that our business has a competitive edge.
Sincerely yours,
Clifford Mickenberg, C. P. A.
Director of Finance/Controller
One of the premier management and development companies in the United States, Paramount Hotel Group specializes in value-oriented management of full and limited service hotels nationwide. As an independent operator, the Paramount team has successfully managed hotels under every major brand including Marriott, Hilton, Radisson, Sheraton, Crown Plaza, Holiday Inn, Ramada and Howard Johnson.
Widely recognized in the lodging industry, the Paramount team applies years of accomplishments in managing, developing and owning hotels. Whether you're looking for an opportunity to develop new hotels or for a strong company to manage your existing or newly acquired asset, Paramount possesses the expertise and diversity to manage your property in a manner consistent with specific owner needs. The Company's success in enhancing revenues, profitability and asset value for an owner, is the reason why Paramount is one of the top hotel management companies in the nation.
A. B. Computer Systems has proven to be a productive and responsive partner in our growing business. Your professionalism and great attention to detail has helped us tremendously when the chips were down. Your staff is very well trained and has always been able to solve our problems. We are happy to have you as our Navision reseller and look forward to our continued success, and a bright future.
Best regards,
James Kubisky
Information Technology Manager
Thank you for giving me the opportunity to sponsor your event. I was very impressed with the caliber of presenters you lined up including your own presentation. The format was smooth and the information was quite valuable. I look forward to picking up the notes you have made available on your website.
Many of the attendees who I spoke with after the presentation had felt, along with my own opinion, that you have a knack of taking a robust project and making it translate into a simple and practical organized process. And, hat's off to you, your format was quite comfortable in that you maintained it to be exclusively educational - well done.
Discussing the event and its format with my associate, we agree that seminars on that level are events that we are comfortable referring our clients to and continuing to support. I look forward to your next event.
Best Regards,
Gerald Dessart
Financial Consultant
Smith Barney - Division of Citigroup
Kroger Packaging, Inc. is a label manufacturer for the cosmetic industry. Our company needed a diversified software package that would handle the manufacturing, sales, and accounting applications, with room for a great deal of custom applications that would integrate easily. We have acquired all of our needs with the Navision Financials software package. Currently we are running the 3.0
version and are very happy in its performance.
A. B. Computer Systems has maintained our software for the last 2 years. Their technicians have upgraded our company from Navision Financials to Navision Attain 3.0 within the last 3 months. We found their staff to be extremely efficient and knowledgeable. Our issues were handled promptly and with professionalism.
We are pleased that we have the support of a reliable software
company, and look forward to a long, prosperous relationship.
Sincerely,
Terri Brennan
Accounting Manager
I want to thank you for your company's efforts in successfully implementing the Microsoft Navision 4.0 business management solution, and training our employees to use the system. Our prior accounting software was antiquated and inflexible and now we have the tools to be flexible, customized and efficient. A. B. Computer Systems brought our accounting department into the 21st century, while keeping our project on time and under budget.
Your staff was professional, courteous, timely and always available to answer questions. They responded quickly and were knowledgeable not only about the software package, but also the workflow within our accounting department, which helped us to implement a very efficient and robust business solution.
We look forward to a continuing and growing relationship with A. B. Computer Systems and would recommend your services to other users.
Sincerely,
Spencer Kalish
SCHONFELD SECURITIES, LLC
Management Reporting Director
Member NASD Inc, SIPC
Mark One Machinery Sales, Ltd. was founded in 1987. We have experienced a continuous growth cycle for the past 12 years. Originally located in Farmingdale, New York, we quickly outgrew the facility and relocated to Bay Shore, New York. Mark One Machinery has established a foothold in the Blown Film Industry specializing in the purchasing and selling of used machinery on the domestic market as well as internationally. We also represent several new machine manufacturers, located in United States, Canada, and Italy. Recently we have begun a manufacturing process of our new central impression printing press in our newly renovated and expanded shop. We also get involved in partnership deals with one or more partners with multiple locations across the country.
The introduction of SBT has revolutionized our day-to-day operations. Installed and modified by A. B. Computer Systems, Inc. (ABCSI), it has provided us an efficient method of tracking inventory and billing. A. B. Computer Systems customized many aspects of the SBT program to accommodate our specific needs. The modifications assisted our operations over and above the basic SBT program. With the professionalism, extensive level of knowledge, and dedication of the ABCSI staff, we have revolutionized our accounting, purchasing, sales, inventory, and manufacturing departments. In addition to assistance during the installation process, A. B. Computer Systems also provided an extensive support for our SBT Pro Series software. All technical and non-technical matters are quickly resolved by professionally trained ABCSI customer service representatives.
Sincerely,
Roman Piszcz
Computer Network Administrator
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| International Business Machine Corporation | 590 Madison Avenue New York, New York 10022 |
IBM has contracted A. B. Computer System Inc., under the leadership of Edward Avizur, to provide a suite of SBT Accounting Packages and related services and support to the IBM professional services team on an engagement for one of our media clients.
From the first day of the engagement, Mr. Avizur behaved in a highly professional manner, and invested a considerable amount of time in the pre-sales effort leading to our selection of his firm for this contract. His prices and support were more than fare and adequate. His team of consultants were timely and highly knowledgeable, always eager to help and go the extra mile in pointing the IBM team in the right direction.
We highly recommend A. B. Computer Systems Inc. for any related engagements, and feel confident that Mr. Avizur will make sure they all turn into success stories.
Radu A.
Executive Consultant
International Business Machine Corporation
Down East Food, Inc.
I wanted to take this opportunity to thank you for all your help. Your company is truly amazing.
Ed Taylor
President
Daige, Inc. - ABCSI Replaces an ADP System
Daige, Inc. has been a leader in the development, manufacturing and distribution of adhesive products and roller coating applicators for over 25 years. Daige products, which are sold worldwide, are used for assembling presentations, mounting photos, applying labels and mounting posters and lithographs. The applicators are faster and easier to use than sprays, dry mount or tapes. The adhesives are non-toxic and odor free.
ABCSI implemented a network of microcomputers with a state of the art accounting system. The modules include order entry, billing, inventory control, purchasing, accounts payable, accounts receivable and general ledger. Daige has reported a dramatic increase in productivity and customer satisfaction, an improved collection process, and a significant reduction in manual data entry.
Mr. Ike Harris, President of Daige, Inc. had the following assessment of the system implementation: "The quality of the computer system & the service was excellent. The system was installed on time and with no down time. ABCSI took care of even the most minor details. Plus, after completing the installation, they provided far more follow up than we could have hoped for, or contracted for".
Greater New York Home Furnishings Association
ABCSI designed, programmed and tested an application to support the tracking of members and prospects, annual events and accounts receivable. The system allowed the association to increase productivity, reduce the collection cycle, improve marketing results and provide more valuable data to its members statewide.
ABCSI sets up New Awareness Web Site
New Awareness Network Inc. publishes and sells Seth books by Jane Roberts, Seth Tapes, New Age & Metaphysical Books and works by Rick Stack on Out of Body Experiences.
ABCSI developed and posted the New Awareness web site. Mr. Stack, the president of New Awareness, wrote the following concerning ABCSI's performance on this project: "Your company not only delivered on everything we agreed to, but it did it in a courteous and timely fashion as well. It is obvious that you and your staff have a strong commitment to excellence, and the result has been a site that has greatly exceeded my initial sales projections."
The NYNC, Inc.
The system developed by ABCSI provides a computerized tracking mechanism. The software provides for generation of reports, labels, letters and invoices, thereby reducing manual effort.
Ms. Carol Solomon, President of The NYNC, had the following comments about the implementation: "ABCSI provided the software and hardware for our business. They quickly developed a great understanding of the business which allowed them to design an excellent program to fit our needs. The training was conducted by a very patient and skilled instructor. He was always available to help in any way and was very responsive to our needs".
A. I. Friedman, Inc. (Distributor of Art Supplies)
ABCSI designed, programmed and tested an interface from an AS/400 database to a PC. The PC files are being sent to a large NY Government Agency for order and price verification.
Supreme Building Maintenance Corporation - ABCSI Replaces an IBM System/36 Minicomputer Accounting System
ABCSI implemented a state-of-the-art windows based accounting system at Supreme. The application software, running on a 14 node Novell network, increased productivity and management control, reduced manual effort, reduced task duplication and increased customer satisfaction.
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