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Authorized Reseller
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Feature Highlights |
Feature Highlights
- Can run as a standalone system or be integrated with SBT or other major accounting systems.
- Developed in Microsoft Visual FoxPro which provides superb performance and power.
- Visual FoxPro's ODBC feature provides the migration path to a client-server platform.
- FoxPro's OLE feature provides an easy access to other applications.
- Built-in alert system for special orders or customers to prevent mistakes.
- Built-in priority to define the order of service.
- Built-in reminder for outstanding orders to assure they will always be taken care of.
- Supports multiple returns of a product.
- Allow cross shipments, return for credits, refunds and return for replacement.
- Password security to prevent unauthorized access.
- Support bar code processing.
- Approval for special handling or exceptions such as refunds, cross shipments, waiving of service charge.
- Validate proof of purchase of the returned products by serial number or sales order number, and warranty period.
- Validation to protect against return of wrong products, products with wrong configuration or products with no prior valid approval.
- Separate inventory system for the returned products which belong to your customers.
- Built-in user defined chart of accounts for journal entries related to the services that gives you accurate accounting data such as the liability and cost for the services.
- Intelligent information directs you to achieve continuous improvement.
- Built-in controls help you meet the ISO 9000 requirements.
Functions
- Validate if the returned products were sold originally by your company.
- Verify the warranty period.
- Issue the RMA approval.
- Receive the returned product.
- Verify the returned product's configuration and supporting documents.
- Capture information of product testing, repairing and/or replacement.
- Keep track of products packing and shipping back to customers.
Inquiries & Reports
- RMA order status by customer, order date or estimated return date.
- Outstanding RMA open orders by customer.
- Past due order status RMA pool inventory status.
- Return statistics by products.
- Audit Trials and many more...
Utilities
- Password Maintenance
- Customer File Maintenance
- Part Maintenance
- Inventory Maintenance
- Internal System and Data
- Table Maintenance
- Import and Export Databases
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Web Author: A. B. Computer Systems, Inc.
Copyright © 2002 by A. B. Computer Systems, Inc.
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